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9 Rules to Build Customer (Patient) Trust

9 Rules to Build Customer (Patient) Trust

Trust is the currency of all successful and sustainable relationships. Since we are in the relationship business, earning each patient’s trust is of paramount importance. Read this practical and powerful article from one of my favorite magazines on the 9 Rules to build trust. It is also important to note that once you have won the patient’s trust, that patient will comply with your specific recommendation which puts an enormous responsibility on you to not over-recommend or under-recommend the amount of care that is needed. Tell the truth and you will be set free.

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